Situation
Customer had overlapping conditional access rules implemented by a variety of resources
Customer needed to understand rule functionality and implement policies in a more streamlined and secure fashion
Desire to update rules to current best practices
Hybrid Pathways Solution
Implemented Conditional Access and Intune MAM, to improve mobile device security and sunset MaaS 360 saving about $25,000/year
Established process to invalidate browser credentials after 20 minutes of idle time for non-company devices
Added the safety capability of “break glass account” as emergency back door for administrative access
Benefit to Client
Improved user experience, eliminated repeated prompting for credentials
Improved security of access to Office 365/Exchange Online
Updated conditional access policies to current best practices